What Are Cookies?

Cookies are small text files that websites place on your device when you visit them. Think of them as digital notes that help websites remember information about your visit. At Zetalexex Hub, we use various types of cookies to make our security monitoring platform work better for you and to understand how our services are being used.

Some cookies are essential for basic website functionality – like keeping you logged into our security dashboard or remembering your notification preferences. Others help us analyze how visitors interact with our site so we can improve our services and better serve organizations dealing with security incidents.

Types of Cookies We Use

Third-Party Cookies

We work with several trusted third-party services to provide comprehensive security monitoring and improve our platform. These partners may place their own cookies on your device when you use our services:

Google Analytics: Helps us understand website traffic patterns and user behavior. This is particularly valuable for understanding how security professionals navigate our resources and documentation.

Security Service Integrations: When you connect your systems to our monitoring platform, we may use cookies to maintain secure connections and remember integration settings.

Content Delivery Networks: We use CDNs to ensure our security alerts and dashboard load quickly regardless of your location. These services may place performance-related cookies.

Data Retention and Storage

Different types of cookies have different lifespans based on their purpose. Session cookies are automatically deleted when you close your browser, while persistent cookies remain on your device for predetermined periods:

Essential cookies: These typically last for the duration of your session or up to 30 days for login-related functions. Some security-related cookies may persist longer to maintain protection against unauthorized access.

Analytics cookies: Usually stored for up to 24 months to help us understand long-term trends in how our security services are used and improve our incident response capabilities.

Preference cookies: These can last up to 12 months so your dashboard settings and notification preferences persist between visits to our platform.

Managing Your Browser Settings

Beyond using our cookie preference controls above, you can manage cookies directly through your browser settings. Most modern browsers allow you to view, delete, and block cookies according to your preferences. Here's how this affects your experience with our security monitoring platform:

If you choose to disable all cookies through your browser, you'll still be able to view our public content and security resources. However, you won't be able to log into our monitoring dashboard or receive personalized security alerts. Some of our incident response tools require cookies to function properly.

We recommend using the preference controls on this page rather than completely disabling cookies in your browser, as this gives you more granular control while maintaining the functionality you need for security monitoring.

Changes to This Policy

We update this cookie policy periodically to reflect changes in our services, technology, or legal requirements. When we make significant changes, we'll notify active users of our security monitoring platform via email and post notices in our dashboard.

Given the evolving nature of cybersecurity and data privacy regulations, we review our cookie practices regularly. The "Last Updated" date at the top of this page shows when we most recently revised this policy.